T: +44(0) 1737 245450
E: efco@sinotex.co.uk

efco creative - VAT & Shipping


IMPORTANT:

Please note that any order printout generated by this site is for information only and is not binding until confirmed by an official order or invoice from efco creative GmbH. The purpose of this site is purely to facilitate the placing of orders by efco creative's customers and to provide an online catalogue of efco creative products.
The order printout is not valid for accounting or VAT purposes and a VAT invoice will be issued by efco creative GmbH on shipment of your order. The date on the invoice will be the tax point for UK VAT purposes.

VAT

The order printout will show VAT at the German rate of 19% as a guide only. The VAT invoice provided by Efco Creative GmbH will show VAT as follows:

  • 19% for non VAT-registered customers  within the EU
  • zero rated for EU customers with a valid VAT number 
  • Exclusive of VAT for customers outside the EU.

All prices shown on the site are in GBP £, exclusive of VAT

Shipping

Most efco creative products are shipped carriage paid subject to a minimum order value, currently £200 or €300. efco creative GmbH reserves the right to decline to supply small orders less than £100 or €150 goods value.

All goods are shipped direct to the customer from efco creative's warehouse in Germany. Parcels are shipped usually by DPD and palletized deliveries by DB Schenker. Both services are tracked and do contact Sinotex UK (tel: 01737 245450, email efco@sinotex.co.uk) if you need tracking information on an order.
Stock is not warehoused in the UK

Carriage paid terms apply to deliveries to UK mainland addresses only. Certain items, such as steamers and kilns are always shipped "ex works". An estimate of the shipping charge will be given on request.

Please see efco creative GmbH's terms and conditions for full details of shipping charges

Returns

Please contact Sinotex UK (tel: 01737 245450, email efco@sinotex.co.uk) if you have items for return / credit.