T: +44(0) 1782 399119
E: creativesolutionsgb@btconnect.com

How to order from efco

UK and Irish customers

Our agent for the UK and Ireland is:

The Creative Solutions Trading Company Limited
Unit 30c, Blythe Business Park
Stoke on Trent  ST11 9RD
Tel: 01782 399119  Email: creativesolutionsgb@btconnect.com


Sinotex is “Efco creative emotions” office in the UK and will handle all your enquiries. The company has a direct link to Efco’s computer system for real time information on stock and can also deal with any payment or invoice queries.

If you wish to open a trade account with Efco (efco creative GmbH), please complete  the Account Application form  If you prefer a paper version this can be downloaded for completion and return to Sinotex. Scanned or faxed copies are accepted. An account application form can be downloaded from here


Once your account has been approved, just login and place your order, do contact Sinotex if you have any questions.

Please note that stock availability will be confirmed once your order has been processed by Efco - stock shown on this site is an indication only.

Goods are shipped and invoiced from Efco in Rohrbach and are charged in £sterling (Irish orders are invoiced in Euros). At present this site shows prices in £ sterling (GBP) only.

Prices are listed as net trade. We do not publish a suggested retail price list.

If you are VAT registered the order will be sent zero-rated as an intra EU trade; otherwise German VAT @ 19% will be charged.

Orders placed on this site are unconfirmed until an official confirmation has been sent from efco creative GmbH

All orders, unless agreed otherwise in writing are supplied subject to efco creative GmbH’s terms of trading.


Efco normally ship parcels by GLS and palletised deliveries by Rhenus Hauser, both services are fully tracked and delivery is about 3 working days from dispatch.

See VAT & Shipping for an overview of efco's shipping policies.



Efco have a UK bank account; if paying by cheque send to Creative Solutions at the above address. Cheques should be made payable to efco creative GmbH

BACS payments:

Account No:   30165080

Sort code:  40 62 01

Please send a remittance advice to Creative Solutions so that our credit control department is aware of your payment.

Credit / debit card – phone Sinotex on +44 (0)1782 399119 with details.


Sales Representatives:

We have a network of sales agents covering most parts of the UK.

Do give us a call on 01737 245450 or email creativesolutionsgb@btconnect.com if you would like to arrange for our representative to call.



Visit www.efcouk.com  to see our blog, view online catalogues and download pricelists.

We have teamed up with Projects4crafters. Visit www.projects4crafters.com for exciting project sheets and crafting tips using Efco products.

Non UK or Irish customers

Please contact efco via the contact form on the main efco.de site or write or email to:


T: +49 6349 99340    F: +49 6349 993426   E: info@efco.de